Assistant General Manager — New 350-Room Dual-Brand Hotel

Ascent Hospitality; Birmingham (AL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary + Bonus Potential

Comprehensive Benefits Package

401(k) with Employer Match

Paid Time Off & Holiday Pay

Insurance Plan Options

Hotel Team Member Discounts

Employee Recognition & Appreciation

Career Growth & Advancement

Supportive Team Culture

Opening Environment

Job summary

Ascent Hospitality is hiring an energetic Assistant General Manager to help launch and operate our new 350-room AC Hotel & Element Hotel in Birmingham, AL. You will partner with the General Manager to prepare for opening and lead day-to-day operations, supporting department leaders and driving a strong guest experience.

Working closely with the leadership team, you’ll build a capable hotel team, establish operating practices, monitor service quality, and ensure compliance with brand

Qualifications

• Previous hotel leadership experience; Assistant General Manager or department-head experience preferred.
• Experience with a hotel opening, full-service property, or multi-brand environment is a plus.
• Strong understanding of hotel operations, guest service, staffing, and expense management.

Responsibilities

• Partner with the General Manager to prepare for the hotel opening and lead day-to-day operations.
• Support department leaders and help ensure smooth coordination across hotel operations.
• Promote high standards for guest service, cleanliness, safety, and brand compliance.
• Respond to guest concerns and help resolve service issues promptly and professionally.
• Assist with recruiting, hiring, onboarding, training, and developing hotel team members.
• Coach employees and managers, reinforce expectations, and support a positive, service-focused culture.
• Monitor guest feedback, operational results, staffing, and labor costs; help identify opportunities for improvement.
• Assist with budgets, forecasts, payroll, scheduling, and expense management.
• Help establish operating procedures and team practices for the new hotel.
• Support regular inspections of guest rooms, public areas, and back-of-house spaces.
• Help ensure compliance with company policies, safety requirements, and applicable regulations.
• Serve as a leader on duty and provide operational support as needed, including evenings, weekends, and holidays.

Job description

Ascent Hospitality is hiring an energetic Assistant General Manager to help launch and operate our new 350-room AC Hotel & Element Hotel in Birmingham, AL. You will partner with the General Manager to prepare for opening and lead day-to-day operations, supporting department leaders and driving a strong guest experience.

Working closely with the leadership team, you’ll build a capable hotel team, establish operating practices, monitor service quality, and ensure compliance with brand