Hotel Assistant General Manager- New Opening AC/ Element

Ascent-Hospitality-Managemen; Birmingham (AL); Vor Ort; USD 55.000 - 65.000; Vollzeit

Zusammenfassung

Ascent Hospitality is opening a new dual-brand 350‑room AC Hotel & Element Hotel in Birmingham, AL. The Assistant General Manager will help lead the opening and daily operations, working closely with the General Manager to prepare the hotel for opening, support departments, and develop a high-performing team that delivers exceptional guest experiences.

You will recruit, train, and coach staff, monitor guest feedback and labor costs, and help establish operating procedures while ensuring brand

Qualifikationen

• Experience in a hotel leadership role, including opening or multi-brand environments.
• Strong understanding of hotel operations, guest service, staffing, and expense management.
• Hands-on, guest-focused leadership style with excellent communication and problem-solving abilities.
• Willingness to work varied shifts including evenings, weekends, and holidays.

Aufgaben

• Partner with General Manager to prepare for opening and lead day-to-day operations.
• Support department leaders and ensure smooth cross‑hotel coordination.
• Maintain high standards for guest service, cleanliness, safety, and brand compliance.
• Respond to guest concerns and resolve service issues promptly and professionally.
• Assist with recruiting, onboarding, training, and developing hotel staff.
• Coach employees and managers to reinforce a service-driven culture.
• Monitor labor costs, staffing, and operational results to identify improvements.
• Assist with budgets, forecasts, payroll, scheduling, and expenses.

Kenntnisse

Hotel leadership

Budgeting

Staffing

Communication

Ausbildung

Hospitality degree

Jobbeschreibung

Position:Hotel Assistant General Manager- New Opening AC/ Element

Location: Birmingham, AL

Job Id:2308

# of Openings:1

Location: Birmingham, AL
Hotel: New-Opening 350-Room AC Hotel & Element Hotel
Salary Range: $55,000 – $65,000 annually + Bonus Potential

(Compensation is commensurate with experience, qualifications, and overall background).

Help Open a New Hotel. Build a Strong Team. Create Great Guest Experiences.

Join Ascent Hospitality and help launch an exciting new dual-brand hotel in Birmingham!

Ascent Hospitality owns and operates a portfolio of hotels across Alabama, Indiana, Georgia, Mississippi, and Tennessee.

About the Role

Ascent Hospitality is seeking an energetic, hands‑on Assistant General Manager to help lead the opening and daily operations of our new 350-room AC Hotel & Element Hotel in Birmingham, AL.

Working closely with the General Manager, you’ll help prepare the hotel for opening, support hotel departments, develop team members, and deliver a welcoming, consistent guest experience. This is an exciting opportunity for a hospitality leader who enjoys building teams and creating strong operating practices from the ground up.

What You Will Do

• Partner with the General Manager to prepare for the hotel opening and lead day-to-day operations.
• Support department leaders and help ensure smooth coordination across hotel operations.
• Promote high standards for guest service, cleanliness, safety, and brand compliance.
• Respond to guest concerns and help resolve service issues promptly and professionally.
• Assist with recruiting, hiring, onboarding, training, and developing hotel team members.
• Coach employees and managers, reinforce expectations, and support a positive, service-focused culture.
• Monitor guest feedback, operational results, staffing, and labor costs; help identify opportunities for improvement.
• Assist with budgets, forecasts, payroll, scheduling, and expense management.
• Help establish operating procedures and team practices for the new hotel.
• Support regular inspections of guest rooms, public areas, and back-of-house spaces.
• Help ensure compliance with company policies, safety requirements, and applicable regulations.
• Serve as a leader on duty and provide operational support as needed, including evenings, weekends, and holidays.

What We Are Looking For

• Previous hotel leadership experience; Assistant General Manager or department-head experience preferred.
• Experience with a hotel opening, full-service property, or multi-brand environment is a plus.
• Strong understanding of hotel operations, guest service, staffing, and expense management.
• Ability to coach and motivate employees and collaborate effectively with department leaders.
• Excellent communication, organization, problem-solving, and decision-making skills.
• A hands‑on, approachable, and guest-focused leadership style.
• Flexibility to work varied shifts, including weekends and holidays, as business needs require.
• Hospitality, business, or related education preferred.

Ascent Hospitality is an Equal Opportunity Employer (EEO).