Assistant General Manager - Guest Experience & Operations

Fitness Ventures (Crunch Fitness); Jurupa Valley (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Fitness Ventures (Crunch Fitness) is seeking an Assistant General Manager to support the General Manager, promote an inclusive environment, and preside in the GM’s absence. You will lead a team at the membership counter, implement policies, drive sales, and ensure cleanliness and safety across the facility.

The role emphasizes recruiting, staff development, and a strong commitment to the Crunch brand values and customer experience.

Qualifications

• High school diploma or equivalent required.
• Strong communication and leadership skills.
• Ability to recruit, interview, and hire talent.

Responsibilities

• Admin and organizational responsibilities: implement policies, encourage teamwork, take decisive action.
• Sales management: lead and motivate staff, achieve revenue targets, manage leads and partnerships.
• Operational responsibilities: address staff issues, resolve customer complaints, ensure cleanliness and safety, process payroll.

Education

High School Diploma or GED

Job description

Fitness Ventures (Crunch Fitness) is seeking an Assistant General Manager to support the General Manager, promote an inclusive environment, and preside in the GM’s absence. You will lead a team at the membership counter, implement policies, drive sales, and ensure cleanliness and safety across the facility.

The role emphasizes recruiting, staff development, and a strong commitment to the Crunch brand values and customer experience.