Luxury Club Operations Manager

Equinox; Fairfield (CT); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Complimentary Club membership

Perks and incentives with our products

Résumé du poste

Equinox is seeking an Assistant General Manager to ensure smooth and efficient operational procedures across all departments, enabling the club to deliver the highest level of customer service and guest experience.

You will train and supervise Front Desk, Housekeeping and MOD managers, manage inventory control, payroll budget, daily bank deposits, shift coverage, and club maintenance, while upholding the company’s standards and policies.

Qualifications

• Proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business
• Enthusiastic, passionate and knowledgeable regarding the fitness industry
• Excellent verbal and written communication skills
• Proven ability to drive revenue
• Hire, direct and train staff as well as excellent time management and follow-up skills
• Bachelor Degree Required

Responsabilités

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance
• Educate staff of proper company policies and procedures

Connaissances

Leadership

Customer service

Communication

Revenue generation

Time management

Formation

Bachelor Degree

Description du poste

Equinox is seeking an Assistant General Manager to ensure smooth and efficient operational procedures across all departments, enabling the club to deliver the highest level of customer service and guest experience.

You will train and supervise Front Desk, Housekeeping and MOD managers, manage inventory control, payroll budget, daily bank deposits, shift coverage, and club maintenance, while upholding the company’s standards and policies.