Assistant General Manager, San Francisco

Equinox; San Francisco (CA); Sur place; USD 72 000 - 90 000; Plein temps

Avantages offerts par ce poste

Complimentary Club membership

Industry leading commission for club员工

Personal Training, Pilates, Spa and Sh

Résumé du poste

Equinox in San Francisco is seeking an Assistant General Manager to lead, hire, train, and oversee Front Desk, Maintenance, and Kids’ club teams. You’ll manage schedules, payroll budgets, and staff evaluations while upholding Equinox standards and customer service excellence.

You will work with the General Manager to support operations, sales, and risk management, ensuring a premium member experience and compliant club environment. A Bachelor’s degree is preferred.

Qualifications

• 1–3 years of management experience in an operational environment.
• Strong verbal and written communication skills.
• High level of customer service experience preferred.
• Effective time management and follow-up skills.

Responsabilités

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club teams.
• Develop schedules and monitor payroll budgets.
• Conduct monthly and annual staff evaluations.
• Adhere to purchasing timelines and budget constraints.
• Ensure high-level service for club members.
• Support ancillary departments and sales with GM.
• Track departmental goals and monthly projections.
• Maintain club cleanliness and safety standards.
• Enforce risk management and loss prevention procedures.
• Assist with other duties as delegated by the GM.
• Be flexible for location reassignment and schedules.

Connaissances

Leadership ability

Communication

Customer service

Time management

Formation

Bachelor’s Degree

Description du poste

Assistant General Manager, San Francisco

• Full-time

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren’t slogans here, they’re how we work. At Equinox, colleagues don’t just support the business; they shape the future of wellness. Because for us, it’s not fitness. It’s life.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.

Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level. At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

RESPONSIBILITIES:

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of costumer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

• Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Bachelor’s Degree preferred
• Will be provided via Assistant General Manager onboarding manual

PHYSICAL REQUIREMENTS

• Ability to lift 25 pounds
• Able to be mobile throughout the facility all day

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $72,000 - $90,000 Annually

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.