Luxury Wellness Club Operations Leader

Equinox; Miami (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on products and services

Job summary

Equinox in Miami, FL is seeking an Assistant General Manager to oversee daily operations across Front Desk, Housekeeping, and MOD. You will partner with the General Manager to drive service excellence, staff development, and smooth coordination of multiple departments.

The ideal candidate has 3–6 years of management experience in a customer‑service environment, a 4‑year degree, and a passion for fitness. Equinox offers complimentary club membership and substantial product/service discounts.

Qualifications

• 3–6 years of management experience in a customer service business.
• Experience in educational, fitness, or professional settings.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue.
• Hire, direct and train staff as well as excellent time management and follow-up skills.
• 4-year college degree strongly preferred.

Responsibilities

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities.
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance.
• Educate staff of proper company policies and procedures.

Skills

Leadership ability

Customer service

Verbal and written communication

Revenue growth

Education

4-year degree

Job description

Equinox in Miami, FL is seeking an Assistant General Manager to oversee daily operations across Front Desk, Housekeeping, and MOD. You will partner with the General Manager to drive service excellence, staff development, and smooth coordination of multiple departments.

The ideal candidate has 3–6 years of management experience in a customer‑service environment, a 4‑year degree, and a passion for fitness. Equinox offers complimentary club membership and substantial product/service discounts.