Assistant General Manager: Lead with Heart, Grow with Purpose

popeyes; Hammond (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical, dental & vision insurance

Employee meal discount

Team culture

Job summary

Popeyes is seeking an Assistant General Manager (AGM) to bring passion, hustle, and heart to every shift. You’ll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for.

This role requires hands-on leadership, a people-first approach, and the ability to thrive in a fast-paced environment, including weekends and holidays.

Qualifications

• 3–5 years of restaurant or retail management experience (QSR experience is a plus)
• People-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• Love for fast-paced environments and great food
• Flexibility to work a variety of shifts, including weekends and holidays
• Familiarity with managing food and labor costs preferred

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members

Skills

Leadership

Communication

Problem solving

Decision making

Fast-paced environment

Flexibility

Food costs

Labor costs

QSR experience

Job description

Popeyes is seeking an Assistant General Manager (AGM) to bring passion, hustle, and heart to every shift. You’ll support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for.

This role requires hands-on leadership, a people-first approach, and the ability to thrive in a fast-paced environment, including weekends and holidays.