Assistant General Manager - Lead Team & Guest Experience

Bojangles'; Shepherdsville (KY); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Free Telemedicine & Virtual Mental/1st

Low-Cost Health Insurance

Paid Vacation Time

Free Meals

Leadership and Career Development

Job summary

Assistant General Managers lead our teams in providing our guests with the most exceptional experience in Southern Hospitality. Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture.

Essential duties for an Assistant General Managers may include, but are not limited to the following: Creates an inviting culture in the store, a place where our team members feel

Qualifications

• Minimum 2 years of management experience.
• 18 years or older.
• Able to read, write and speak English.
• Must possess a valid driver’s license, and access to reliable transportation.
• Available to work any shift, 7 days a week, with a required 50-hour work week.
• Prior supervisory experience with a coaching mindset.
• Previous onboarding experience with employees at all levels.
• Prior cash handling and bank deposit experience.
• Ability to multi-task and lead teams in a fast-paced environment.
• Ability to bend, stand, kneel and lift 25+ lbs.

Responsibilities

• Creates an inviting culture in the store, a place where our team members feel respected and valued.
• Actively seek growth opportunities or assignments for development.
• Communicates effectively with all guests (internal and external).
• Takes an active role with all new team members.
• Effectively demonstrates our Cultural Principles in every interaction.
• Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor.
• Upholds standards and takes corrective action when standards are not being met.
• Empowers team members to maintain WOW guest service with every interaction.
• Reduce R&M through proper manager walks, process execution, and timely escalation of opportunity were applicable.
• Understands the Restaurants P&L results; participates in inventory management; upholds safety and security standards.
• Engages in all LTO throughout LTO life cycle, including training and POP by deadlines.

Skills

Leadership

Team management

Communication

English proficiency

Customer service focus

Time management

Problem solving

Cash handling

Multi-tasking

Coaching

Tools

Microsoft Office

Job description

Assistant General Managers lead our teams in providing our guests with the most exceptional experience in Southern Hospitality. Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture.

Essential duties for an Assistant General Managers may include, but are not limited to the following: Creates an inviting culture in the store, a place where our team members feel