Assistant General Manager — Lead Team, Elevate Service

Applegreen (US) Welcome Centers; Spotswood (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

ApplegreenUSA is seeking an Assistant General Manager to help oversee daily operations at our travel plazas. You will support the General Manager, supervise team members, and ensure smooth store performance in a fast-paced environment.

You will lead by example, coach shifts, and maintain brand standards while delivering exceptional guest experiences. This role offers growth into higher management and requires strong communication and people skills.

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude
• Excellent verbal and communication skills with a sharp business acumen
• 2+ years experience in quick service restaurant or similar management operations
• Flexible and open work schedule
• Basic food safety understanding and practice.

Responsibilities

• Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
• Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
• Must be able to competently perform duties in the absence of the general manager.
• Motivate and positively influence staff, especially during times of low morale.
• Strong Leadership and organizational skills
• Addressing issues in a timely fashion
• Ensuring company policies and procedures are followed.
• Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
• Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
• Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Ensures inventory data is correct by performing spot inventory counts and checks.

Skills

Leadership

Customer service

Verbal communication

Business acumen

Flexibility

Physical stamina

Job description

ApplegreenUSA is seeking an Assistant General Manager to help oversee daily operations at our travel plazas. You will support the General Manager, supervise team members, and ensure smooth store performance in a fast-paced environment.

You will lead by example, coach shifts, and maintain brand standards while delivering exceptional guest experiences. This role offers growth into higher management and requires strong communication and people skills.