Assistant General Manager — Lead Teams, Elevate Service

Applegreen (US) Welcome Centers; Englewood (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking an Assistant General Manager to help the General Manager ensure day-to-day operations run smoothly across our travel plazas. This role offers an entry-level path into management with hands-on learning in a fast-paced retail and food service environment.

You will lead and develop a team, supervise associates, coach shift supervisors, uphold brand standards, manage cash and reports, and resolve issues to keep guests satisfied while maintaining safety and accuracy.

Qualifications

• Minimum of 2 years experience in quick-service restaurant or similar management operations.
• Strong leadership and management skills with a proven ability to motivate and inspire a team.
• Excellent customer service skills and a positive attitude.
• Strong verbal and communication skills with sharp business acumen.
• Flexible and open work schedule.
• Basic food safety understanding and practice.
• Ability and willingness to lift or push objects weighing over 30 lbs.

Responsibilities

• Assist the General Manager to ensure day‑to‑day operations run smoothly.
• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives.
• Supervise non‑management associates, assign work, coach, and develop shift supervisors.
• Perform duties in the absence of the General Manager.
• Maintain brand standards, cleanliness, and guest experience.
• Manage cash and process daily reports as directed.
• Address customer needs, resolve issues, and build positive, long‑term relationships.

Skills

Leadership

Customer service

Verbal communication

Business acumen

Job description

Applegreen USA is seeking an Assistant General Manager to help the General Manager ensure day-to-day operations run smoothly across our travel plazas. This role offers an entry-level path into management with hands-on learning in a fast-paced retail and food service environment.

You will lead and develop a team, supervise associates, coach shift supervisors, uphold brand standards, manage cash and reports, and resolve issues to keep guests satisfied while maintaining safety and accuracy.