Assistant General Manager: Lead Store Ops & Team Growth

Wawa, Inc.; Tallahassee (FL); Presencial; USD 34 000 - 47 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

401(k) matching

Education assistance

Resumo da oferta

Wawa, Inc. is seeking an Assistant General Manager (AGM) in Tallahassee, FL to lead daily operations and develop a high-performing team. You will drive profitability, oversee staffing, training, and coaching while maintaining a premier customer experience.

The AGM will coordinate schedules, monitor performance, and implement improvement plans to achieve store goals and growth. A high school diploma and flexible shifts are required; a monthly bonus may apply.

Qualificações

• High School Diploma or GED equivalent.
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs.
• Proven leadership experience, ideally in food service or retail environments is a plus.
• Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
• Ability to implement change and drive results through effective execution.
• Excellent communication, relationship building and interpersonal skills.

Responsabilidades

• Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintain a smooth and friendly Wawa experience.
• Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa’ safety, quality and operational standards.
• Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day.
• Coordinate schedules and daily tasks to keep operations running efficiently.
• Monitor store performance—review reports, manage shrink, and identify opportunities for improvement.
• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

Conhecimentos

Leadership experience

Customer service

Problem solving

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Wawa, Inc. is seeking an Assistant General Manager (AGM) in Tallahassee, FL to lead daily operations and develop a high-performing team. You will drive profitability, oversee staffing, training, and coaching while maintaining a premier customer experience.

The AGM will coordinate schedules, monitor performance, and implement improvement plans to achieve store goals and growth. A high school diploma and flexible shifts are required; a monthly bonus may apply.