Assistant General Manager: Lead Ops, Service & Team Growth

Canadian Association of Virtual Assistants (CAVA); California; On-site; USD 32,000 - 45,000; Full time

Job summary

CAVA in California is seeking an Assistant General Manager to partner with the General Manager to lead restaurant operations and ensure exceptional guest experiences. You will help develop action plans, manage schedules, forecast labor needs, and mentor hourly Team Members to uphold brand standards.

The role involves overseeing inventory, cost control, and daily financial activities while modeling outstanding service. Flexibility for nights, weekends, and travel as needed is required.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Assist the General Manager in daily restaurant operations and scheduling.
• Ensure adherence to CAVA standards for quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control.
• Supervise and support Team Members with training and feedback.
• Support with staffing, addressing team issues, and maintaining a positive environment.
• Contribute to strategies that boost guest satisfaction and loyalty.
• Assist with financial reporting, sales tracking, and budget adherence.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Job description

CAVA in California is seeking an Assistant General Manager to partner with the General Manager to lead restaurant operations and ensure exceptional guest experiences. You will help develop action plans, manage schedules, forecast labor needs, and mentor hourly Team Members to uphold brand standards.

The role involves overseeing inventory, cost control, and daily financial activities while modeling outstanding service. Flexibility for nights, weekends, and travel as needed is required.