Assistant General Manager: Lead Ops, People & Growth

Taco-Bell; Yulee (FL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Free meals

Scholarship and tuition reimbursement

Medical benefits from day 1

401k with 6% match

3 weeks’ paid time off

Job summary

Taco Bell is seeking an Assistant General Manager to lead daily restaurant operations in the GM's absence and to uphold brand standards while inspiring the team. The role emphasizes training, coaching, and recognizing staff to deliver exceptional customer experiences.

With a 50-hour week and a mix of regular and time-and-a-half pay, you will manage labor, inventory, and cash controls, drive performance, and foster equity and belonging within the team.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence.
• Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback.
• Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Skills

Restaurant/retail management

Leadership

Communication skills

Training and coaching

Hiring and recruitment

Job description

Taco Bell is seeking an Assistant General Manager to lead daily restaurant operations in the GM's absence and to uphold brand standards while inspiring the team. The role emphasizes training, coaching, and recognizing staff to deliver exceptional customer experiences.

With a 50-hour week and a mix of regular and time-and-a-half pay, you will manage labor, inventory, and cash controls, drive performance, and foster equity and belonging within the team.