Assistant General Manager — Growth & Guest Experience

CAVA; Avon (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

Free CAVA meal for every shift worked

Ground-floor opportunity at a growing,

Job summary

CAVA is seeking an Assistant General Manager to partner with the General Manager and Area Leader in establishing store action plans, labor forecasting, and the development of hourly Team Members.

You will support daily operations, ensure food quality and cleanliness, oversee inventory and cost control, manage scheduling, and coach staff to deliver exceptional guest experiences while upholding CAVA's values.

Qualifications

• 1–2 years supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to manage financial aspects, including budgeting and cost control.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control.
• Supervise and support Team Members with training, coaching, and feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and addressing customer concerns.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales and adherence to budgets.
• Assist with preparing financial reports, analyze performance metrics, and identify opportunities for improvement.

Skills

Leadership

Team management

Communication

Customer service

Financial acumen

Job description

CAVA is seeking an Assistant General Manager to partner with the General Manager and Area Leader in establishing store action plans, labor forecasting, and the development of hourly Team Members.

You will support daily operations, ensure food quality and cleanliness, oversee inventory and cost control, manage scheduling, and coach staff to deliver exceptional guest experiences while upholding CAVA's values.