Assistant General Manager: Lead Operations & Guest Experience

CAVA; Lynchburg (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine, 

Pet Insurance plus more

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and 

community service leave

FREE CAVA Meal for every shift worked

Ground-floor growth with a rapidly g

Job summary

CAVA in Lynchburg, VA is looking for an Assistant General Manager to translate our mission and values into daily restaurant operations. You will partner with the General Manager and Area Leader to set action plans, forecast labor, and develop Team Members through coaching and scheduling.

You will lead with hospitality, oversee inventory and cost control, ensure food safety, and support financial reporting. The role requires 1–2 years of supervisory experience and a focus on guest satisfaction

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.

Skills

Leadership

Team Management

Customer Service

Communication

Problem Solving

Job description

CAVA in Lynchburg, VA is looking for an Assistant General Manager to translate our mission and values into daily restaurant operations. You will partner with the General Manager and Area Leader to set action plans, forecast labor, and develop Team Members through coaching and scheduling.

You will lead with hospitality, oversee inventory and cost control, ensure food safety, and support financial reporting. The role requires 1–2 years of supervisory experience and a focus on guest satisfaction