Assistant General Manager: Lead Guest Experience & Growth

Freddy’s Frozen Custard & Steakburgers; Conway (AR); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Freddy's Frozen Custard & Steakburgers in Conway, AR is seeking an Assistant General Manager to drive guest satisfaction, staff development, and business growth in a fast-paced restaurant. The role requires leadership experience in full-service or quick service settings and a track record of coaching a diverse team.

The AG M will oversee operations, analyze sales and profits, hire and train employees, and ensure quality execution of food and service.

Competenze

• Prior restaurant management or leadership role with a successful history of guest service, team building and development of people.
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement.
• Aptitude towards learning, coaching and teamwork; ability to motivate and train a diverse staff in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities efficiently.
• Ability to communicate effectively with guests and team members.
• Proficient in typical desktop software programs.
• Experience in setting and maintaining inventory, schedules, and labor management; knowledge of P&Ls is desired.
• Always focused on profits and sales growth.

Mansioni

• Lead guest service and staff development to drive growth and execution.
• Oversee hiring, training and retaining employees in a fast-paced setting.
• Coach, direct and motivate the team to meet standards and goals.
• Monitor sales, profits and guest satisfaction with data-driven decisions.
• Ensure accurate schedules, inventory and labor management.
• Maintain high quality food and service delivery across shifts.

Conoscenze

Restaurant leadership

Guest service focus

Coaching and development

Team motivation

Staff hiring and training

Strong communication

Attention to detail

Inventory and scheduling

P&L knowledge

Sales and profits mindset

Strumenti

Spreadsheets

Desktop software

Descrizione del lavoro

Freddy's Frozen Custard & Steakburgers in Conway, AR is seeking an Assistant General Manager to drive guest satisfaction, staff development, and business growth in a fast-paced restaurant. The role requires leadership experience in full-service or quick service settings and a track record of coaching a diverse team.

The AG M will oversee operations, analyze sales and profits, hire and train employees, and ensure quality execution of food and service.