Dynamic General Manager - Fast-Casual Leader

Freddy's Frozen Custard & Steakburgers; Philadelphia (MS); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Medical Insurance

Paid Time Off

Meal allowance

Paid Training

Job summary

Freddy's Frozen Custard & Steakburgers is seeking a General Manager to lead service and quality standards, while creating a fun, fast-paced work environment that supports the growth of the team. The role emphasizes guest satisfaction, food quality, and continuous development of staff in a family-friendly Freddy’s culture.

Ideal candidates have prior restaurant management experience, strong leadership, and a track record of achieving business goals through effective coaching, scheduling, and

Qualifications

• Prior restaurant management or leadership role with a history of guest service and team development.
• Experience using financial statements, sales or activity reports to measure performance.
• Aptitude for coaching, teamwork and staff development in a fast-paced environment.
• Strong attention to detail and quality standards while managing time and priorities efficiently.

Responsibilities

• Lead service and quality expectations of the team.
• Provide a positive, fast-paced environment focused on development of self and team for long-term growth.
• Drive guest satisfaction and maintain high food safety and cleanliness standards.
• Oversee inventory, scheduling, and labor management to optimize profitability.

Skills

Guest service leadership

Team building

Coaching and training

P&L knowledge

Inventory management

Financial reporting

Staff scheduling

Communication

Excel

Tools

Excel

Desktop software (MS Office)

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth. Team members and managers alike who are charismatic and enthusiastic with a positive attitude to grow with our Freddy’s Family.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

About Our Concept:

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service. Enjoying great food does not mean your meal has to be cooked before you order. At Freddy’s Frozen Custard & Steakburgers, your meal is prepared fresh, after to you order it. The genuine hospitality, family-friendly atmosphere and classic menu favorites seamlessly combine to create a timeless dining experience guests of all ages enjoy.

Benefits:

• Competitive pay based on experience with Bonus potential
• Medical Insurance available
• Paid Time Off: One-week after 90 days; addt'l PTO annually after 1 year
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid Training

What are you looking for?

• Work-life balance
• Advancement opportunities
• Flexible hours
• Spending holidays with family and friends

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits/sales growth, hospitality, cleanliness, and your guests

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.