Assistant General Manager - Lead & Elevate Guest Experience

Shake Shack; Florida; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Meal Discounts

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Insurance: Medical, Dental, Vision

Job summary

Shake Shack Enterprises is seeking a Restaurant General Manager to lead a high-volume team and oversee daily operations at our Florida location. You will drive hospitality excellence, manage budgets, and coach staff to deliver outstanding guest experiences.

With a focus on people development and strong financial performance, you will ensure food safety, scheduling, and local community engagement align with Shake Shack standards. Join a brand committed to growth and guest happiness.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Skills

Team leadership

People development

Budgeting / P&L

Operations management

Hiring & training

Tools

POS systems

Inventory management software

Job description

Shake Shack Enterprises is seeking a Restaurant General Manager to lead a high-volume team and oversee daily operations at our Florida location. You will drive hospitality excellence, manage budgets, and coach staff to deliver outstanding guest experiences.

With a focus on people development and strong financial performance, you will ensure food safety, scheduling, and local community engagement align with Shake Shack standards. Join a brand committed to growth and guest happiness.