People-First Hospitality Leader: General Manager

Shake Shack; Florida; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Meal discounts

Medical, Dental, Vision Insurance

401k Plan with Company Match

Paid Time Off

Parental Leave

Job summary

Shake Shack, a fast-growing hospitality brand in Florida, seeks a Restaurant General Manager to lead, coach, and develop a high-performing team while driving profitability and guest satisfaction. Strong focus on hospitality, staff development, and compliance with health codes applies.

The role requires deep operations knowledge, P&L responsibility, and flexibility. Join a culture that rewards leadership, teamwork, and outstanding guest experiences atShake Shack.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Knowledge of personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledge of all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Skills

Leadership

Coaching

P&L management

People development

Hospitality focus

Job description

Shake Shack, a fast-growing hospitality brand in Florida, seeks a Restaurant General Manager to lead, coach, and develop a high-performing team while driving profitability and guest satisfaction. Strong focus on hospitality, staff development, and compliance with health codes applies.

The role requires deep operations knowledge, P&L responsibility, and flexibility. Join a culture that rewards leadership, teamwork, and outstanding guest experiences atShake Shack.