Assistant General Manager - Hotel Sales & Operations Lead

Highgate Hotels, LP; Gaithersburg (MD); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer matching

Job summary

Highgate Hotels is seeking an Assistant General Manager for Residence Inn Gaithersburg, MD. The role focuses on profitability through revenue generation, cost control, guest satisfaction, and employee development.

You will oversee budgets, training, and compliance with Highgate SOPs while coordinating with department managers. The position requires 5–6 years hotel experience, a Bachelor’s preferred, and willingness to work long hours in a fast-paced environment to ensure top-quality guest

Qualifications

• Bachelor's Degree preferred.
• Long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Strong verbal and written communication with all levels of staff and guests.

Responsibilities

• Drive hotel sales efforts by engaging top accounts and clients daily.
• Lead training and development through Highgate standards and monthly reviews.
• Ensure budget adherence and financial reporting with department heads.

Skills

Communication skills

Customer service

Listening skills

Multitasking

Professionalism

Attendance

Dress code

Problem solving

Education

Bachelor's degree preferred

Job description

Highgate Hotels is seeking an Assistant General Manager for Residence Inn Gaithersburg, MD. The role focuses on profitability through revenue generation, cost control, guest satisfaction, and employee development.

You will oversee budgets, training, and compliance with Highgate SOPs while coordinating with department managers. The position requires 5–6 years hotel experience, a Bachelor’s preferred, and willingness to work long hours in a fast-paced environment to ensure top-quality guest