Assistant General Manager — Hotel Ops & Guest Experience

Holiday Inn Express Garners Ferry; Columbia (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discount programs

Learning & Development programs

Job summary

Hotel Equities, managing the Holiday Inn Express Garners Ferry in Columbia, SC, seeks an Assistant General Manager to lead hotel operations and maximize profitability. You will oversee front desk, housekeeping, reservations, guest services, security and maintenance while ensuring brand standards and guest satisfaction.

The role requires 2+ years of supervisory hotel operations, familiarity with major brands, and strong financial/budget skills to drive performance and cost controls.

Qualifications

• 2+ years of supervisory hotel operations experience.
• Experience with major brands (Marriott, Hilton, IHG, Wyndham, or Hyatt).
• Knowledge of financial statements and budgeting, including staffing guidelines.

Responsibilities

• Direct and coordinate front desk, housekeeping, reservations, guest service, security and maintenance.
• Maximize ADR and occupancy.
• Coordinate sales and operating communications.
• Motivate, coach and train department supervisors.

Skills

Hotel operations supervision

Staff supervision

Guest service

Budgeting

Cost control

Job description

Hotel Equities, managing the Holiday Inn Express Garners Ferry in Columbia, SC, seeks an Assistant General Manager to lead hotel operations and maximize profitability. You will oversee front desk, housekeeping, reservations, guest services, security and maintenance while ensuring brand standards and guest satisfaction.

The role requires 2+ years of supervisory hotel operations, familiarity with major brands, and strong financial/budget skills to drive performance and cost controls.