Assistant General Manager Holiday Inn Express (GF) Columbia, SC

Holiday Inn Express Garners Ferry; Columbia (SC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discount programs

Learning & Development programs

Job summary

Hotel Equities, managing the Holiday Inn Express Garners Ferry in Columbia, SC, seeks an Assistant General Manager to lead hotel operations and maximize profitability. You will oversee front desk, housekeeping, reservations, guest services, security and maintenance while ensuring brand standards and guest satisfaction.

The role requires 2+ years of supervisory hotel operations, familiarity with major brands, and strong financial/budget skills to drive performance and cost controls.

Qualifications

• 2+ years of supervisory hotel operations experience.
• Experience with major brands (Marriott, Hilton, IHG, Wyndham, or Hyatt).
• Knowledge of financial statements and budgeting, including staffing guidelines.

Responsibilities

• Direct and coordinate front desk, housekeeping, reservations, guest service, security and maintenance.
• Maximize ADR and occupancy.
• Coordinate sales and operating communications.
• Motivate, coach and train department supervisors.

Skills

Hotel operations supervision

Staff supervision

Guest service

Budgeting

Cost control

Job description

Assistant General Manager Holiday Inn Express (GF) Columbia, SC

About this position

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Holiday Inn Express Garners Ferry in Columbia, SC.

The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

You Are:

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.

Salary Information