Assistant General Manager: Hotel Operations & Revenue

externalmanagement-highgate; Erie (Erie County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan with employer匹配

Paid holidays

Paid vacation

Tuition reimbursement

Employee assistance program

Job summary

Highgate Hotels seeks an Assistant General Manager to drive profitability at a Fairfield Inn Erie location. The role emphasizes revenue generation, cost control, guest satisfaction, and developing employees while upholding Highgate standards.

You will lead sales activities, oversee operations with department heads, and participate in financial reviews to ensure budgeted performance. The position requires leadership, long hours, and strong communication skills.

Qualifications

• Bachelor's degree preferred; 5–6 years hotel experience.
• Willing to work long hours and weekends.
• Strong communication and leadership skills.

Responsibilities

• Lead hotel sales efforts, calling on top accounts and meeting clients.
• Supervise daily operations through department heads and regular departmental reviews.
• Conduct weekly staff meetings and training sessions to improve performance.
• Oversee budget process and ensure adherence to SOPs across departments.
• Maintain focus on guest satisfaction and staff development to drive profitability.

Skills

Hotel management

Leadership

Communication

Budgeting

Forecasting

Education

Bachelor's degree in Hospitality or related field

Job description

Highgate Hotels seeks an Assistant General Manager to drive profitability at a Fairfield Inn Erie location. The role emphasizes revenue generation, cost control, guest satisfaction, and developing employees while upholding Highgate standards.

You will lead sales activities, oversee operations with department heads, and participate in financial reviews to ensure budgeted performance. The position requires leadership, long hours, and strong communication skills.