Assistant General Manager — Gym Leadership & Growth

JEM Wellness Brands; Merced (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Coverage

Disability Insurance

Retirement 401k

Paid Time Off

Gym Membership

CPR/AED Training

Job summary

JEM Wellness Brands, Crunch Fitness operator, seeks an Assistant General Manager to support daily club operations, drive sales, and ensure a welcoming facility. You will lead a team, monitor KPIs, and uphold service standards to deliver exceptional member experiences.

This role requires a dynamic fitness-minded leader, capable of coaching staff, managing labor, and partnering with the General Manager to meet financial goals while maintaining operational excellence.

Qualifications

• Fitness facility or customer service‑oriented management experience.
• Proven ability to execute objectives quickly and manage KPI standards.
• CPR/AED certification (or ability to obtain within 30 days of hire).
• Strong communication and leadership skills.
• Understanding of labor control and staffing optimization.

Responsibilities

• Lead and develop team members to maintain staffing levels.
• Monitor staff performance to meet KPI standards.
• Assist General Manager with scheduling, labor management, and payroll processing.
• Ensure compliance with Crunch policies, procedures, and service standards.
• Oversee facility cleanliness, equipment maintenance, and inventory management.
• Drive lead generation and new member sales.
• Support new member acquisition and integration into services and programs.
• Assist in managing expenses and budget adherence.

Skills

Team leadership

KPI management

Strong communication

Staff development

CPR/AED certification

Education

High school diploma or GED

Bachelor's degree in business management

Job description

JEM Wellness Brands, Crunch Fitness operator, seeks an Assistant General Manager to support daily club operations, drive sales, and ensure a welcoming facility. You will lead a team, monitor KPIs, and uphold service standards to deliver exceptional member experiences.

This role requires a dynamic fitness-minded leader, capable of coaching staff, managing labor, and partnering with the General Manager to meet financial goals while maintaining operational excellence.