Future General Manager - Gym Leadership Track

JEM Wellness Brands; Town of Brookfield (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Crunch gym membership

Job summary

JEM Wellness Brands, operator of Crunch Fitness, seeks a General Manager in Training to lead daily club operations, drive member experiences, and model our values in Brookfield, WI.

This hands-on development role prepares future General Managers through ownership mindset, KPI ownership, and a focus on growth, staffing, and service standards.

Candidates should have fitness facility or customer-service management experience and be ready for rapid expansion with a dedicated team.

Qualifications

• Fitness facility or customer service-oriented management experience.
• Proven ability to execute objectives quickly and manage KPIs effectively.
• CPR/AED certification (or ability to obtain within 30 days of hire).
• Strong communication and leadership skills.
• Understanding of labor control and staffing optimization.

Responsibilities

• Assist in recruiting, hiring, training, and developing staff.
• Lead with company values: Resilience, Service, Transformation, Excellence.
• Monitor staff performance and KPI targets.
• Provide coaching and regular staff meetings.
• Carry individual production goals; contribute to revenue and membership growth.
• Lead by example in selling, closing, and conversion.
• Support the General Manager in scheduling, labor management, and payroll processing.
• Ensure compliance with Crunch policies and service standards.
• Oversee facility cleanliness, equipment maintenance, and inventory management.
• Utilize Crunch-specific tools for communication, documentation, and incident reporting.
• Execute club business plans and growth strategies.

Skills

Fitness management

KPI management

CPR/AED cert

Communication

Leadership

Labor scheduling

Education

High school diploma or GED

Bachelor's degree in business management

Job description

JEM Wellness Brands, operator of Crunch Fitness, seeks a General Manager in Training to lead daily club operations, drive member experiences, and model our values in Brookfield, WI.

This hands-on development role prepares future General Managers through ownership mindset, KPI ownership, and a focus on growth, staffing, and service standards.

Candidates should have fitness facility or customer-service management experience and be ready for rapid expansion with a dedicated team.