Hospitality GM: Lead Ops, Growth & Guest Experience

Dave & Buster's Management Corporation, Inc.; Alpharetta (GA); On-site; USD 91,000 - 107,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

Health benefits

401K matching

Free food

Free gameplay

Career growth

Job summary

Dave & Buster's Management Corporation, Inc. is seeking a General Manager to lead day-to-day operations with a focus on profitability and a superior guest experience.

This role requires motivating a diverse team, managing budgets, and driving strategic initiatives across entertainment, food and beverage, and facilities. You will oversee staffing, compliance with health and safety regulations, and the delivery of consistent, high-quality service, while fostering a culture of accountability and

Qualifications

• 5+ years of restaurant/hospitality operations experience.
• Strong grasp of P&L, budgeting, forecasting, and cost control.
• Proven leadership and staff development capabilities.
• Excellent communication and decision-making skills.

Responsibilities

• Promote positive employee relations and delegate managerial duties.
• Analyze financial reports and develop plans to grow revenue and control costs.
• Oversee entertainment, food, beverages, equipment, and property to meet financial goals.
• Ensure appropriate staffing levels and management coverage to optimize guest experience.
• Deliver outstanding guest experience through food, drinks, and games.
• Maintain a safe environment and adherence to operating standards.

Skills

Leadership

Financial management

Budgeting

Customer service

Team development

Operations management

Job description

Dave & Buster's Management Corporation, Inc. is seeking a General Manager to lead day-to-day operations with a focus on profitability and a superior guest experience.

This role requires motivating a diverse team, managing budgets, and driving strategic initiatives across entertainment, food and beverage, and facilities. You will oversee staffing, compliance with health and safety regulations, and the delivery of consistent, high-quality service, while fostering a culture of accountability and