Assistant General Manager, Dynamic Food & Entertainment

Dave & Buster's; San Jose (CA); Hybrid; USD 94,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health insurance

Dental insurance

Vision insurance

Long & Short-term Disability

Employee Assistance Program

Buster’s Legacy Fund

Job summary

Dave & Buster's in San Jose, CA seeks an Assistant General Manager to provide leadership across front- and back-of-house operations under the guidance of the General Manager. You will drive guest satisfaction, coach a high-performing team, and ensure excellent operational standards in a fast-paced, entertainment-focused restaurant environment.

The role requires 5+ years in restaurant/hospitality, strong business acumen, and the ability to work weekends, nights, and holidays.

Qualifications

• 21+ years of age.
• 5+ years of Restaurant/Hospitality Experience.
• Proficient in managing cost of goods sold and labor.
• Strong business acumen.
• Ability to lead a team to create a memorable guest experience.
• The ability to work weekends, nights and holidays.
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

Responsibilities

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale.
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets.
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games.
• Maintain a safe and secure environment for all guests and staff.
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures.

Job description

Dave & Buster's in San Jose, CA seeks an Assistant General Manager to provide leadership across front- and back-of-house operations under the guidance of the General Manager. You will drive guest satisfaction, coach a high-performing team, and ensure excellent operational standards in a fast-paced, entertainment-focused restaurant environment.

The role requires 5+ years in restaurant/hospitality, strong business acumen, and the ability to work weekends, nights, and holidays.