Assistant General Manager - Frontline Leadership & Ops

Harri; Chula Vista (CA); On-site; USD 36,000 - 60,000; Full time

Job summary

Harri is seeking an Assistant General/Store Manager to support the Store Manager in achieving sales, labor, and food cost targets. The role involves supervising staff, making staffing decisions, and ensuring guest satisfaction, product quality, and safety while maintaining standard operating procedures.

The position requires hands-on leadership, scheduling, training, and collaboration with the District Manager to drive store profitability and operations excellence.

Qualifications

• Minimum 1 year experience as Shift Manager/Shift Leader.
• Experience coaching and developing teams in a retail environment.
• Availability to work nights, weekends, and holidays.
• BA/BS degree preferred or equivalent experience.

Responsibilities

• Meet financial targets: labor, food costs, and sales goals.
• Manage store assets, security, and safety.
• Oversee cash handling and timely financial reports.
• Monitor inventory, production, waste, and cost of goods.
• Recruit, interview, and hire staff; direct and coordinate activities.
• Enforce dress code and appearance standards; onboard/train staff.
• Schedule staff bi-weekly and coordinate with District Manager.
• Provide disciplined leadership and performance management.
• Ensure timely inventory and vendor invoice processing.
• Coordinate promotions, marketing, and local PR activities.
• Maintain equipment and facilities; ensure safety compliance.
• Be a working manager on the front line with the team.

Skills

Staff supervision

Team coaching

Hiring staff

Leadership

Financial acumen

Staff scheduling

Education

High school diploma or equivalent

BA/BS degree preferred

Job description

Harri is seeking an Assistant General/Store Manager to support the Store Manager in achieving sales, labor, and food cost targets. The role involves supervising staff, making staffing decisions, and ensuring guest satisfaction, product quality, and safety while maintaining standard operating procedures.

The position requires hands-on leadership, scheduling, training, and collaboration with the District Manager to drive store profitability and operations excellence.