QSR Assistant General Manager: Operations & People

Harri; Riverside (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Harri is seeking an Assistant General Manager to oversee Front and Back of House operations at a single QSR location. This role partners with the General Manager and steps in when the GM is offsite, focusing on execution, team leadership, and development as a pipeline for future General Manager roles.

The AGM will support staffing, training, compliance, and guest satisfaction, driving performance metrics, cost control, and safety standards while maintaining a positive, productive work

Qualifications

• Minimum of 2 years of experience in a supervisory or management role in a QSR or similar environment.
• Demonstrated ability to lead, coach, and motivate a diverse team.
• Working knowledge of restaurant operations, labor management, and food safety practices.

Responsibilities

• Supports BOH and FOH daily operations to ensure consistent execution of company standards and guest service expectations.
• Leads and supports Shift Supervisors and restaurant team members through coaching, direction, and role modeling.
• Supports onboarding and training of new hires to ensure understanding of job duties, service standards, and safety requirements.
• Assists GM with interviewing, hiring, and onboarding team members; manages scheduling and staffing adjustments in real time.
• Promotes a guest-first culture and addresses guest concerns during shifts; ensures consistent guest experiences.

Skills

Supervisory experience

Team leadership

Restaurant operations knowledge

English proficiency

Flexible availability

Education

High School Diploma or equivalent

Job description

Harri is seeking an Assistant General Manager to oversee Front and Back of House operations at a single QSR location. This role partners with the General Manager and steps in when the GM is offsite, focusing on execution, team leadership, and development as a pipeline for future General Manager roles.

The AGM will support staffing, training, compliance, and guest satisfaction, driving performance metrics, cost control, and safety standards while maintaining a positive, productive work