Assistant General Manager - Front-of-House & Guest Experience

Executive Leadership Solutions; Rapid City (SD); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Executive Leadership Solutions in Rapid City, SD is seeking an Assistant General Manager to oversee front-of-house operations and ensure an elevated guest experience. You will lead pre-shift meetings, coach staff in real time, manage reservations and seating, monitor ticket times, and support scheduling and training.

Strong communication with the kitchen is essential to maintain service flow. Restaurant experience is required; we promote from within and value long-term growth.

Competenze

• Restaurant front-of-house leadership skills.
• Ability to coach and develop staff in real time.
• Strong communication with kitchen and service teams.

Mansioni

• Lead pre-shift meetings and set service expectations.
• Support hiring, training, and scheduling of FOH staff.
• Oversee daily service flow, reservations, and seating.
• Ensure consistent timing, quality checks, and table touches.
• Coach staff during service to maintain standards and guest readiness.
• Monitor ticket times and overall service pace; adjust as needed.

Conoscenze

FOH leadership

Staff coaching

Scheduling

Guest service

Descrizione del lavoro

Executive Leadership Solutions in Rapid City, SD is seeking an Assistant General Manager to oversee front-of-house operations and ensure an elevated guest experience. You will lead pre-shift meetings, coach staff in real time, manage reservations and seating, monitor ticket times, and support scheduling and training.

Strong communication with the kitchen is essential to maintain service flow. Restaurant experience is required; we promote from within and value long-term growth.