Assistant General Manager - Front Desk & Growth

Restore Hyper Wellness; Kirkland (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Wellness resources

Training & development

Employee discounts

Advancement opportunities

Job summary

Restore Hyper Wellness in Kirkland is seeking an Assistant General Manager to optimize front-of-house operations, drive membership and service sales, and ensure a high-touch client experience across the studio.

You will lead Restore Experts, shape the First-Time Visitor journey, manage daily procedures, monitor KPIs, and partner with ownership to meet performance goals while delivering exceptional service and a welcoming community.

Qualifications

• 1-3 years of management experience in sales, marketing, or retail/service industries.
• Strong sales background with a track record of hitting membership and service targets.
• Excellent communication and organizational skills.
• Passion for wellness and helping people improve their lives.
• Flexible schedule including weekends and occasional evenings for events.

Responsibilities

• Oversee hiring, onboarding, scheduling, and performance management for all Restore Experts.
• Lead member conversions and client journeys, including post-visit follow-ups and ensuring consistency.
• Manage daily studio operations, opening/closing, inventory, cleanliness, and scheduling while driving KPIs.
• Execute local marketing and CRM campaigns and support events to drive new client traffic.

Skills

People leadership

Sales leadership

Communication

Customer service

Flexibility

Job description

Restore Hyper Wellness in Kirkland is seeking an Assistant General Manager to optimize front-of-house operations, drive membership and service sales, and ensure a high-touch client experience across the studio.

You will lead Restore Experts, shape the First-Time Visitor journey, manage daily procedures, monitor KPIs, and partner with ownership to meet performance goals while delivering exceptional service and a welcoming community.