Wellness Studio Experience Specialist

Restore Hyper Wellness; Kirkland (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Flexible schedule

Health Coverage: Medical insurance

Paid Time Off (PTO)

Wellness Perks: Complimentary Restore

Compensation: Bonus opportunities

Job summary

Restore Hyper Wellness in Kirkland is seeking a Restore Expert to welcome clients, guide them through studio tours, and deliver personalized sales and service experiences aligned with wellness goals.

You will manage onboarding, schedule inquiries, and proactively promote events while maintaining a clean, safe, and hospitable studio. A strong background in customer service and sales supports daily operations and growth.

Qualifications

• Education: High School Diploma or equivalent
• Experience: 1+ year in customer service and sales
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines.
• Consistently achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.
• Anticipate and proactively address operational needs.
• Support marketing initiatives, pre-sale events, and community programs.
• Maintain high standards of cleanliness, safety, and hospitality.
• Promote Restore's mission and enthusiasm for wellness in every interaction.

Skills

Customer service

Sales

Multitasking

Tech proficiency

Client management

Education

High School Diploma or equivalent

Tools

POS systems

CRM software

Job description

Restore Hyper Wellness in Kirkland is seeking a Restore Expert to welcome clients, guide them through studio tours, and deliver personalized sales and service experiences aligned with wellness goals.

You will manage onboarding, schedule inquiries, and proactively promote events while maintaining a clean, safe, and hospitable studio. A strong background in customer service and sales supports daily operations and growth.