Wellness Studio Experience Lead

Restore Hyper Wellness - RHWS022; Kirkland (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Flexible schedule

Health Coverage

PTO

Bonus opportunities

Wellness perks

Job summary

Restore Hyper Wellness in Kirkland seeks a versatile Restore Expert to greet guests, lead studio tours, deliver personalized sales and service, and help clients achieve their wellness goals in a welcoming, health-focused environment.

In this role you’ll handle onboarding, scheduling, inquiries, and proactive outreach for promotions, while supporting memberships, renewals, and retail targets. Full-time or part-time, weekdays with weekend availability.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1+ year in customer service and sales.
• Thrives in fast-paced environments with shifting priorities.
• Strong multitasking and organizational skills.
• Proficiency with technology and client management systems.
• Commitment to continuous learning and problem-solving.

Responsibilities

• Lead engaging studio tours that highlight the benefits of our services.
• Deliver personalized sales and service experiences aligned with client goals.
• Educate clients on therapies, benefits, safety guidelines.
• Consistently help to achieve membership sales, renewals, and retail targets.
• Guide clients through onboarding, including waivers and POS profile creation.
• Manage inbound communications, scheduling, and service inquiries.
• Conduct proactive outreach for promotions, events, and wellness opportunities.
• Act as the central hub for daily studio operations, ensuring smooth flow and satisfaction.

Skills

Customer service

Sales experience

Tech proficiency

Multitasking

Organizational skills

Communication skills

Problem-solving

Education

High School Diploma or equivalent

Tools

POS system

Job description

Restore Hyper Wellness in Kirkland seeks a versatile Restore Expert to greet guests, lead studio tours, deliver personalized sales and service, and help clients achieve their wellness goals in a welcoming, health-focused environment.

In this role you’ll handle onboarding, scheduling, inquiries, and proactive outreach for promotions, while supporting memberships, renewals, and retail targets. Full-time or part-time, weekdays with weekend availability.