Assistant General Manager, Fitness Club Operations

Epic Crunch Jobs; Moore (OK); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance coverage (

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Moore, OK, seeks an Assistant General Manager to partner with the Managing Partner in daily club operations, drive sales success, member satisfaction, and a spotless facility.

You’ll lead a team of Member Service Representatives, Cleaning Attendants and Kids Attendants, coach for KPIs, ensure policy compliance, and deliver the Wow 10-Member Experience with high hospitality.

Qualifications

• 2 years of fitness and/or customer service-oriented management experience preferred.
• Experience achieving KPIs and driving performance through coaching.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Assist in recruiting, hiring, and developing a high-performing staff.
• Monitor scorecard performance to meet or exceed KPI standards.
• Lead by example delivering personal and team performance targets.
• Oversee scheduling/labor management, member service resolution, and front desk operations.
• Maintain a crisp, clean facility and ensure compliance with Daily Cleaning Checklist.

Skills

Leadership

Staff management

KPI management

Customer service

Education

High school diploma or GED

Bachelor degree preferred

Job description

Crunch Fitness - Undefeated Tribe in Moore, OK, seeks an Assistant General Manager to partner with the Managing Partner in daily club operations, drive sales success, member satisfaction, and a spotless facility.

You’ll lead a team of Member Service Representatives, Cleaning Attendants and Kids Attendants, coach for KPIs, ensure policy compliance, and deliver the Wow 10-Member Experience with high hospitality.