Assistant General Manager - Bakery & Guest Experience

Panera Bread; Dearborn Heights (MI); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Free on-shift meals

Vacation, sick time, holidays

Medical, dental, vision, life, pet ins

401(k) with match

Tuition discounts

Career advancement

Team member assistance program

Job summary

Panera Bread in Dearborn Heights, MI is seeking an Assistant General Manager to lead an energetic bakery-cafe team and drive daily operations with care and urgency.

You’ll partner with the General Manager on staffing, training, performance, and guest service, while upholding Panera’s safety standards and company values.

The role includes scheduling, developing talent, controlling costs, and promoting a warm, welcoming culture that helps guests enjoy great food and a memorable visit.

Qualifications

• 1+ years of restaurant management experience.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Flexible hours including nights and weekends in a fast-paced environment.
• Background check required.

Responsibilities

• Support General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, on-boarding, and training of new team members while motivating energizing, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Restaurant management

Staff development

Scheduling

Guest service

Food safety

Team motivation

Job description

Panera Bread in Dearborn Heights, MI is seeking an Assistant General Manager to lead an energetic bakery-cafe team and drive daily operations with care and urgency.

You’ll partner with the General Manager on staffing, training, performance, and guest service, while upholding Panera’s safety standards and company values.

The role includes scheduling, developing talent, controlling costs, and promoting a warm, welcoming culture that helps guests enjoy great food and a memorable visit.