Bakery-Café Assistant GM: Lead, Develop & Delight Guests

Panera Bread Company; United States; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals & unlimited drinks

Paid vacation, sick time, holidays

Medical, dental, vision, life, pet & 4

401(k) with match

Career advancement & leadership dev

Tuition discounts

Perks & rewards for team members

Team member assistance program

Job summary

Panera Bread Company is seeking an Assistant General Manager to lead an amazing team and a beloved neighborhood bakery-cafe toward sweet success. You will inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests everyday, and grow the business while taking ownership of hiring, training, and development at your location.

The role places you in a fast-paced environment with flexible hours, including nights and weekends, and opportunities to drive

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to lead, coach and develop others in a fast-paced environment.
• Flexible hours including nights and weekends.

Responsibilities

• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera's Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera's health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Restaurant management

Staff coaching

Operations leadership

People development

Job description

Panera Bread Company is seeking an Assistant General Manager to lead an amazing team and a beloved neighborhood bakery-cafe toward sweet success. You will inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests everyday, and grow the business while taking ownership of hiring, training, and development at your location.

The role places you in a fast-paced environment with flexible hours, including nights and weekends, and opportunities to drive