Assistant GM, Bakery-Cafe: Lead & Elevate Teams

Panera LLC; Southfield (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals during shifts

Health insurance & 401(k) with match

Career advancement

Tuition discounts

Team member assistance program

Job summary

Panera LLC in Southfield, MI is seeking an Assistant General Manager to lead a bakery-café with a focus on people, service, and results.

You will partner with the General Manager to hire, train, and develop a high-performing team, ensuring exceptional guest experiences and adherence to Panera standards. The role requires flexible hours, a ServSafe certification, and a proven ability to drive business outcomes.

Qualifications

• Minimum age 18 years.
• 1+ years of restaurant management experience.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Flexible hours including nights and weekends in a fast-paced environment.
• Background check required.
• Ability to lift objects up to 50 pounds and stand for extended periods.

Responsibilities

• Support the General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Assist with hiring, onboarding, and training of new team members while motivating and energizing the entire team.
• Manage team performance to meet bakery-café goals, standards, and guest service expectations.
• Partner with the General Manager to develop managers on Panera’s processes and values.
• Collaborate to ensure guests are delighted by food, service, and team quality.
• Follow procedures to execute company strategies and compliance with policies.
• Maintain a safe, healthy workplace and manage costs and inventory.

Skills

Leadership

Staff planning

Coaching and development

Customer service

Education

ServSafe certification

Job description

Panera LLC in Southfield, MI is seeking an Assistant General Manager to lead a bakery-café with a focus on people, service, and results.

You will partner with the General Manager to hire, train, and develop a high-performing team, ensuring exceptional guest experiences and adherence to Panera standards. The role requires flexible hours, a ServSafe certification, and a proven ability to drive business outcomes.