Assistant General Manager

Drury Hotels Company, LLC; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work-life balance

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Job summary

Drury Hotels Company, LLC in Milwaukee seeks a supervisory leader to guide all hotel departments and deliver exceptional guest service. You will mentor and coach team members, ensuring smooth operations and a guest-focused culture.

The ideal candidate has at least one year of supervisory experience, with a preference for hotel industry background. A Bachelor’s degree in hospitality or related field is preferred, and a strong commitment to teamwork and service is essential.

Qualifications

• Bachelor’s degree preferred
• Minimum of one-year supervisory experience
• Hotel experience preferred

Responsibilities

• Provide expert leadership across all hotel departments and ensure exceptional guest service.
• Train, develop, and coach team members to achieve success in their roles.
• Deliver on key metrics of quality, service, profitability, and team performance.

Skills

Leadership

Guest service

Team coaching

Communication

Education

Bachelor’s degree in hospitality or related field

Job description

Property Location:700 N. Water Street - Milwaukee, Wisconsin 53202You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025Incentives - Quarterly bonuses (we succeed together!) based on hotel resultsIncentives - This position is eligible for a semi-annual bonus based on hotel and company performanceWHAT YOU WILL DOExpect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest serviceTrain, develop, and coach team members to achieve success in their rolesDeliver on key business metrics of quality, service, profitability, and teamRole model quality assurance best practices each day with the team and consistently meet or exceed all measuresWHAT WE EXPECT OF YOUPassion to serve others and exceed our guests’ expectationsBachelor’s degree in hospitality, business, or related field preferredMinimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferredRise. Shine. Work Happy. Apply Now