Assistant General Manager

Ritchie Station Residence Inn by Marriott; Capitol Heights (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay Option

Comprehensive benefits for you and你的家人

Job summary

Ritchie Station Residence Inn by Marriott in Capitol Heights, MD seeks an experienced Full Time Management professional to lead hotel operations. You will supervise staff, ensure service standards, oversee training, and maintain records while delivering strong guest experiences.

The role requires 1+ year of management in select-service or extended-stay properties, brand experience preferred, and a valid driver’s license. Competitive pay, benefits, and growth opportunities are offered.

Qualifications

• 1+ year of management experience in Select Service or Extended Stay properties
• Brand experience preferred
• Knowledge of inventories, scheduling and ordering
• Valid Driver’s License
• Associates degree or equivalent education preferred

Responsibilities

• Assign duties to staff and monitor performance per hotel policies and procedures.
• Provide brand-specific and safety training to team members.
• Select hotel staff and complete all new hire paperwork.
• Review employee performance and manage disciplinary actions as needed.
• Maintain records including cash flow sheet, registration and reservations data.
• Handle guest complaints and employee issues; perform duties of General Manager in their absence.
• Assist with sales and marketing efforts and respond to group and travel agent requests.

Skills

Staff management

Training

Guest service

Safety training

Brand experience

Education

Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Ritchie Station Residence Inn, Capitol Heights, MD, US 2 Attachments

3 days ago Requisition ID: 11190

Salary Range: $60,000.00 To $70,000.00 Annually

Ritchie Station Residence Inn by Marriott

Salary: $60,000–$70,000 annually (Based on Experience)
Bonus Potential Available

Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you!

We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 86 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!

What We Offer:

Competitive pay

Daily Pay Option

Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)

Paid Vacation

Job Functions:

Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.

Provides training which includes brand specific training and safety training to all team members.

Selects or assists in the selection of hotel staff and completes all new hire paperwork.

Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.

Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservations cards, direct bills, and credit cards.

Conducts or assists in conducting staff meetings.

Adheres to all franchise and company procedures and regulations as well as standard operating procedures.

Receives and resolves or assists in resolving guest complaints and employee issues.

Performs functions of the General Manager in their absence.

Covers shifts in all departments as scheduled by the General Manager.

Corresponds with group and travel agents to answer special requests for rooms and rates.

Assists with sales and marketing efforts as directed.

Answers inquiries pertaining to hotel policies and services.

Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines.

All other duties as assigned.

What We Are Looking For:

Preferably 1+ year of similar experience in Select Service or Extended Stay properties

Brand Experience preferred.

Knowledgeable in Inventories, Scheduling, and Ordering.

Valid Driver’s License.

Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.