Assistant General Manager

Confidential; Beverly Hills (CA); On-site; USD 59,000 - 72,000; Full time

Job summary

Confidential is seeking an Assistant General Manager for a premier luxury boutique hotel in Beverly Hills. You will oversee the guest experience and day-to-day operations, including front desk management, check-in/check-out processes, and guest inquiries.

The role is full-time and on-site with Wednesdays and Thursdays off and biweekly rotating hours; experience with Opera or Room Master is required to maintain high service standards.

Qualifications

• Experience in luxury hospitality required.
• Strong leadership and guest-service mindset.
• Ability to manage front desk operations and everyday hotel activities.

Responsibilities

• Oversee the guest experience and day-to-day hotel operations.
• Manage front desk, check-ins/check-outs, and guest inquiries.
• Drive upsell opportunities and maintain service standards.

Skills

Guest experience

Operations management

Upselling

Tools

Opera

Room Master

Job description

Compensation: $65k

A premier luxury boutique hotel in Beverly Hills is seeking an experienced Assistant General Manager to join their dynamic team and provide exceptional hospitality experiences for every guest. This is an exciting opportunity for a service-driven hospitality professional who brings a strong understanding of luxury standards and who is passionate about creating seamless, memorable guest experiences. The ideal candidate thrives in a high-touch environment and brings exceptional attention to detail, sound judgment, and a commitment to maintaining the highest standards of service. This is a full-time, on-site position with Wednesdays and Thursday’s off and biweekly rotating hours.

The Assistant General Manager will oversee the full guest experience and support the day-to-day operations of the property, ensuring exceptional service at every touchpoint. They are responsible for operating the front desk, managing guest check-in and check-outs, upselling, and addressing guest inquiries.

This individual must have experience using Opera or Room Master and will always maintain a high level of discretion and confidentiality.