Assistant Front Office Manager: Luxury Hotel Leadership

The Unbound Collection by Hyatt; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Career Growth and Advancement

Medical/Dental/Vision Insurance

Discounted Downtown Parking & Bus Pass

Discounted Room Nights

Sick & Vacation Time

Paid Holidays

Flexible Schedules

401(k)

Job summary

The Driskill, Austin's iconic luxury hotel, is seeking an Assistant Front Office Manager to lead the front desk team within the Hyatt Unbound Collection. You will oversee guest services, cash control for agents, and staffing needs while upholding the highest standards of personalized service in a historic setting.

Join a team that values professionalism, teamwork, and the distinctive Texas charm that defines The Driskill.

Qualifications

• 2+ years of hotel leadership experience required.
• Hotel/hospitality degree is an asset.
• Strong verbal and written communication skills.
• Ability to work nights, weekends, and holidays.
• Excellent organizational and administrative skills.
• Proficiency in MS Word and Excel.

Responsibilities

• Assist with oversight of the front office staff and guest services.
• Cash control for agents and front office operations.
• Support staffing needs and payroll administration.
• Collaborate with other departments to ensure guest satisfaction and smooth operations.

Skills

Leadership experience

Communication skills

Interpersonal skills

Guest service orientation

Organizational skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

The Driskill, Austin's iconic luxury hotel, is seeking an Assistant Front Office Manager to lead the front desk team within the Hyatt Unbound Collection. You will oversee guest services, cash control for agents, and staffing needs while upholding the highest standards of personalized service in a historic setting.

Join a team that values professionalism, teamwork, and the distinctive Texas charm that defines The Driskill.