Assistant F&B Manager

Omni Hotels & Resorts; Virginia; On-site; USD 55,000 - 75,000; Full time

Job summary

Omni Richmond Hotel is seeking an Assistant Food & Beverage Manager to lead restaurant operations and support a culture of refined Southern hospitality. The role emphasizes training, supervising associates, ensuring prompt service, and maintaining high guest satisfaction.

You will manage dining room activities, schedules, and adherence to service protocols while upholding safety and liquor policies. The successful candidate will bring restaurant leadership experience, a flexible schedule, and

Qualifications

• Experience in restaurant management or supervisory roles.
• Flexible schedule including evenings, weekends and holidays.
• Understanding of financial statements and labor productivity.
• ServSafe and TIPS certification required or to be obtained on hire.

Responsibilities

• Train and supervise associates in restaurant outlets.
• Ensure prompt, courteous service and guest satisfaction.
• Prepare staff schedules and supervise the floor during service.
• Uphold service protocols and steps of service, including upselling.
• Monitor beverage and food quality, cleanliness and equipment.
• Ensure adherence to liquor liability policies and safety procedures.

Skills

Restaurant management experience

Flexible schedule

Financial statement literacy

Education

ServSafe Food Handlers

TIPS Alcohol Certification

Job description

Omni Richmond Hotel

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.

Omni Richmond’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.

Assistant Food & Beverage Manager

Overview

The Assistant Manager will provide proper training and supervision of all associates in the outlets of the operation. They will ensure prompt, courteous service and the overall success of the restaurant by conducting guest satisfaction surveys and utilizing financial controls.

Responsibilities

• To consistently ensure the maximum guest satisfaction while dining in the restaurant.
• Pre-meal meeting conducted with service staff on a daily basis.
• Supervision of floor during operation.
• Ensure that service personnel follow service protocol including steps of service.
• Handle all complaints to the guests' satisfaction.
• Make the staff a weekly schedule.
• Ensure the side-stations are fully stocked with equipment.
• Make sure the beverage machines are functioning properly.
• Ensure station rotation in seating.
• Assist in seating or service of guests as necessary.
• Monitor productivity of service staff.
• Monitor the quality and consistency of the food product.
• Making sure special boards and/or descriptions are posted accurately.
• To be familiar with clients so that there is constant recognition of all repeat guests.
• Review reservations on a daily basis and check against the VIP list from the front desk.
• All special attention details are handled properly.
• Maintain the physical atmosphere and cleanliness of the restaurant.
• Ensure the staff’s uniforms and appearances meet specifications.
• Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
• Make sure all equipment is in good condition and clean.
• All lights and music adjusted appropriately for each meal period.
• Constantly perform positive up-selling techniques with service staff.
• Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
• Know and adhere to all company policies and procedures.
• Know emergency procedures and work to prevent accidents.
• Be familiar with and enforce all policies related to liquor liability laws.
• Perform any and all other duties assigned and/or required by management.

Qualifications

• Previous Restaurant Manager Experience required
• Flexible schedule including evenings, weekends, and holidays
• Understanding of financial statements and labor productivity
• Must have unexpired ServSafe Food Handlers and TIPS Alcohol Certification – or obtain upon hire.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around property as needed.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].