Assistant Executive Housekeeper: Lead Housekeeping & Guest Excellence

Commonwealth-Lodging-Management-LL; Norfolk (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Commonwealth-Lodging-Management-LLC in Norfolk is hiring an Assistant Executive Housekeeper to lead housekeeping and laundry operations, ensuring every guest enjoys a clean, welcoming environment. You’ll supervise teams, set schedules, inspect rooms, and monitor quality to exceed standards.

This role emphasizes people leadership, attention to detail, and clear communication as you coordinate with Front Office, Maintenance, and other departments to deliver five-star experiences and guest

Qualifications

• High School Diploma or GED or equivalent experience required.
• Experience leading housekeeping teams preferred.
• Strong communication and guest-service mindset.

Responsibilities

• Supervise Room Attendants, House Attendants, and Public Area Staff.
• Assign daily work schedules and room assignments.
• Inspect guest rooms and public areas for cleanliness and quality.
• Train, coach, counseling, and evaluating housekeeping team members.
• Manage linen, uniform, and housekeeping supply inventories.
• Coordinate deep cleaning projects and preventive maintenance.
• Respond to guest concerns and provide service recovery when needed.
• Collaborate with Front Office, Maintenance, Laundry, and other departments.
• Ensure meeting rooms and event spaces are properly prepared.

Skills

Detail-oriented

Team-focused

Hospitality-driven

Organized

Strong communicator

Guest satisfaction

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office

Hotel PMS systems

Job description

Commonwealth-Lodging-Management-LLC in Norfolk is hiring an Assistant Executive Housekeeper to lead housekeeping and laundry operations, ensuring every guest enjoys a clean, welcoming environment. You’ll supervise teams, set schedules, inspect rooms, and monitor quality to exceed standards.

This role emphasizes people leadership, attention to detail, and clear communication as you coordinate with Front Office, Maintenance, and other departments to deliver five-star experiences and guest