Executive Director of Luxury Housekeeping

Hei Hotels Inc.; Virginia Beach (VA); On-site; USD 82,000 - 102,000; Full time

Job summary

HEI Hotels & Resorts seeks a Director of Housekeeping for The Historic Cavalier Hotel and Beach Club in Virginia Beach. Lead housekeeping and laundry operations, plan budgets, schedule labor, and drive guest satisfaction through high cleaning standards.

You will manage a team, hire and develop staff, ensure OSHA-compliant procedures, and collaborate with other departments to sustain a premium guest experience. Five-plus years in management required, including housekeeping leadership.

Qualifications

• 5+ years management experience, with at least 3 years in housekeeping management.
• Experience managing in-house operated laundry operations.
• Thorough knowledge of all housekeeping and laundry operations.
• Able to work with other department leaders.
• Able to resolve guest, supervisor, and associate conflicts.

Responsibilities

• Plan, organize, and monitor staff workload to ensure cleanliness and maintenance standards.
• Develop housekeeping and laundry budget.
• Schedule labor to flex with occupancy, events, and activity.
• Interview, hire, train, develop, and evaluate staff.
• Ensure compliance with SOPs, OSHA guidelines, and safety policies.

Skills

Staff management

Budget management

Communication

Scheduling

Leadership

Job description

HEI Hotels & Resorts seeks a Director of Housekeeping for The Historic Cavalier Hotel and Beach Club in Virginia Beach. Lead housekeeping and laundry operations, plan budgets, schedule labor, and drive guest satisfaction through high cleaning standards.

You will manage a team, hire and develop staff, ensure OSHA-compliant procedures, and collaborate with other departments to sustain a premium guest experience. Five-plus years in management required, including housekeeping leadership.