Assistant Executive Director (ADMINISTRATOR I SUPERVISOR)

Maryland AG; Baltimore (MD); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Benefits package

State employee benefits

Job summary

The Maryland Department of Labor invites qualified candidates for the role of Assistant Executive Director within the Maryland Home Improvement Commission (MHIC). The position oversees licensing, investigations, and complaint activities, and advises the Executive Director on day-to-day operations.

Responsibilities include supervising staff, handling personnel actions, and ensuring timely resolution of complaints, while maintaining knowledge of relevant statutes and policies.

Qualifications

• Minimum qualifications include high school graduation or equivalency.
• Experience requirements include four years of administrative or professional work.
• Substitutions: college credits, Bachelor's or Master's degree may replace the required experience.
• Four years of staff supervision and regulatory-related work are desirable.

Responsibilities

• Ensure timely resolution of all complaints and claims filed with MHIC.
• Supervise MHIC lead investigator, investigators, administrative staff and others.
• Prepare employee personnel actions for training, reclassifications and promotions.
• Monitor office coverage, schedule, leave, and approve timesheets.
• Review and approve reimbursement of job-related expenditures.

Skills

Supervisor experience

Customer service experience

State Government laws knowledge

Complaint processing experience

Licensing and regulatory management

Education

High school diploma or GED

Bachelor's degree substitution for experience

Master's degree substitution for experience

Job description

Introduction

The Maryland Department of Labor is currently accepting applications from qualified candidates for an Assistant Executive Director position within the Division of Occupational and Professional Licensing. As a member of the Occupational and Professional Licensing Team, you can build a fulfilling career while enjoying a comprehensive benefits package, including medical and dental converge, paid time off (vacation and sick leave), participation in the State pension plan, supplemental retirement options, and membership in the Maryland State Employees Credit Union.

GRADE

STD0016

LOCATION OF POSITION

100 S. Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The Assistant Executive Director of the Maryland Home Improvement Commission (MHIC)

primary purposes: (1) to supervise, direct, and oversee the licensing, investigative and complaint activities of the MHIC and its supportive clerical activities; (2) to advice and support the MHIC Executive Director in the day-to-day operations of the MHIC; In the absence of the Executive Director, the Assistant Executive Director is responsible for the Commission and its activities. As such, the incumbent is required to possess a broad knowledge of the Maryland Home Improvement Commission, Guaranty Fund, and the Commission's and Department's statutes, regulations, policies, procedures and activities.

POSITION DUTIES

• Ensure timely resolution of all complaints and claims filed with the MHIC;
• Supervise MHIC lead investigator, investigators, administrative staff, and others as assigned
• Prepare employee personnel actions for training, reclassifications, promotions and recommend performance- based improvements
• Monitor office coverage, schedule and approve leave, and review and approve timesheets of those supervised
• Review and approve reimbursement of employee job-related expenditures, such as mileage, etc.

MINIMUM QUALIFICATIONS

• Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience: Four years of administrative staff or professional work.
• Notes: 1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• 2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
• 3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• 4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• Supervisor experience.
• Customer service experience.
• Knowledge of State Government laws and policies.
• Experience with complaint and application processing.
• Experience with licensing, compliance, and regulatory management.

LIMITATIONS ON SELECTION

Limited to current Maryland Department of Labor-Occupational and Professional Licensing employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

BENEFITS

STATE OF MARYLAND BENEFITS

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking a veteran's preference, please submit a copy of your DD-214.

Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.