Assistant Executive Director ADMINISTRATOR I SUPERVISOR

State of Maryland; Maryland; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

State pension plan

Supplemental retirement options

Maryland State Employees Credit Union

Job summary

The Maryland Department of Labor is seeking an Assistant Executive Director for the Division of Occupational and Professional Licensing. This role supervises licensing, investigative and complaint activities for the MHIC while advising the Executive Director on day-to-day operations.

With oversight of staff and resources, you will ensure timely complaint resolution, monitor leave and timesheets, and manage staff expenditures, all within Maryland state government guidelines.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.
• Substitutions per notes: Bachelor's or Master's can substitute for experience; military service may count.

Responsibilities

• Ensure timely resolution of all complaints and claims filed with the MHIC.
• Supervise MHIC lead investigator, investigators, administrative staff, and others as assigned
• Prepare employee personnel actions for training, reclassifications, promotions and recommend performance-based improvements
• Monitor office coverage, schedule and approve leave, and review and approve timesheets of those supervised
• Review and approve reimbursement of employee job-related expenditures, such as mileage, etc.

Skills

Supervisor experience

Customer service

State government laws

Complaint processing

Licensing compliance

Education

High school diploma or GED

Job description

Introduction

The Maryland Department of Labor is currently accepting applications from qualified candidates for an Assistant Executive Director position within the Division of Occupational and Professional Licensing. As a member of the Occupational and Professional Licensing Team, you can build a fulfilling career while enjoying a comprehensive benefits package,

• medical and dental converge
• paid time off (vacation and sick leave)
• participation in the State pension plan
• supplemental retirement options
• membership in the Maryland State Employees Credit Union

GRADE

STD0016

LOCATION OF POSITION

100 S. Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The Assistant Executive Director of the Maryland Home Improvement Commission (MHIC) primary purposes: (1) to supervise, direct, and oversee the licensing, investigative and complaint activities of the MHIC and its supportive clerical activities; (2) to advice and support the MHIC Executive Director in the day-to-day operations of the MHIC; In the absence of the Executive Director, the Assistant Executive Director is responsible for the Commission and its activities. As such, the incumbent is required to possess a broad knowledge of the Maryland Home Improvement Commission, Guaranty Fund, and the Commission's and Department's statutes, regulations, policies, procedures and activities.

Position Duties

• Ensure timely resolution of all complaints and claims filed with the MHIC;
• Supervise MHIC lead investigator, investigators, administrative staff, and others as assigned
• Prepare employee personnel actions for training, reclassifications, promotions and recommend performance- based improvements
• Monitor office coverage, schedule and approve leave, and review and approve timesheets of those supervised
• Review and approve reimbursement of employee job-related expenditures, such as mileage, etc.

Minimum Qualifications

Education : Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience : Four years of administrative staff or professional work.

Notes

• Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
• Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

Desired Or Preferred Qualifications

• Supervisor experience.
• Customer service experience.
• Knowledge of State Government laws and policies.
• Experience with complaint and application processing.
• Experience with licensing, compliance, and regulatory management.

LIMITATIONS ON SELECTION

Limited to current Maryland Department of Labor-Occupational and Professional Licensing employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Special Requirements

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.