Deputy Director, Licensing & Compliance

State of Maryland; Maryland; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

State pension plan

Supplemental retirement options

Maryland State Employees Credit Union

Job summary

The Maryland Department of Labor is seeking an Assistant Executive Director for the Division of Occupational and Professional Licensing. This role supervises licensing, investigative and complaint activities for the MHIC while advising the Executive Director on day-to-day operations.

With oversight of staff and resources, you will ensure timely complaint resolution, monitor leave and timesheets, and manage staff expenditures, all within Maryland state government guidelines.

Qualifications

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Four years of administrative staff or professional work.
• Substitutions per notes: Bachelor's or Master's can substitute for experience; military service may count.

Responsibilities

• Ensure timely resolution of all complaints and claims filed with the MHIC.
• Supervise MHIC lead investigator, investigators, administrative staff, and others as assigned
• Prepare employee personnel actions for training, reclassifications, promotions and recommend performance-based improvements
• Monitor office coverage, schedule and approve leave, and review and approve timesheets of those supervised
• Review and approve reimbursement of employee job-related expenditures, such as mileage, etc.

Skills

Supervisor experience

Customer service

State government laws

Complaint processing

Licensing compliance

Education

High school diploma or GED

Job description

The Maryland Department of Labor is seeking an Assistant Executive Director for the Division of Occupational and Professional Licensing. This role supervises licensing, investigative and complaint activities for the MHIC while advising the Executive Director on day-to-day operations.

With oversight of staff and resources, you will ensure timely complaint resolution, monitor leave and timesheets, and manage staff expenditures, all within Maryland state government guidelines.