Assistant Dispatcher - Auto Parts Routing & Delivery

The Parts Authority; Cleveland (OH); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Coverage

Pharmacy Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Job summary

Parts Authority is seeking an Assistant Dispatcher in Cleveland, OH. The role focuses on tracking orders, coordinating driver routes, and supporting delivery accuracy. Hourly pay and comprehensive benefits are provided.

Qualified candidates will have 1–2 years of dispatcher experience, strong knowledge of local roads, and prior auto parts store exposure. Join our expanding team today to help ensure timely, accurate deliveries across our network.

Qualifications

• 1-2 years experience as assistant dispatcher or dispatcher.
• Extensive knowledge of area roads.
• Experience coordinating multiple drivers.
• Prior experience in an auto parts store preferred.

Responsibilities

• Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers.
• Supports lead Dispatcher in ensuring that driver counts money collected and put delivery times on bills.
• Work with Parts Pullers to help deliveries go out correctly.
• Work with drivers to and verifies they know the correct route.
• Work with customers over the phone to update them on the status of their orders.
• Properly assist drivers who have difficulty with routes or any other aspect of the job.
• Work well with customers
• Perform other duties as assigned.
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Skills

Dispatcher experience

Area roads knowledge

Driver coordination

Customer communication

Job description

Parts Authority is seeking an Assistant Dispatcher in Cleveland, OH. The role focuses on tracking orders, coordinating driver routes, and supporting delivery accuracy. Hourly pay and comprehensive benefits are provided.

Qualified candidates will have 1–2 years of dispatcher experience, strong knowledge of local roads, and prior auto parts store exposure. Join our expanding team today to help ensure timely, accurate deliveries across our network.