Auto Parts Delivery Dispatcher – Fast-Paced & Customer-Focused

Genuine Parts Company; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

NAPA Auto Parts in Columbus, OH is seeking a Store Dispatcher to coordinate deliveries and support our fast-paced team. You will plan routes, ensure parts reach customers accurately and on time, and maintain fleet readiness.

Ideal candidates have a high school diploma, valid driver's license, and strong communication skills. This role is on-site at our store in Columbus, OH and offers opportunities to develop in a busy automotive supply operation.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Valid driver's license required.

Responsibilities

• Schedule deliveries and dispatch drivers on a timely basis.
• Ensure correct parts reach customers with speed and courtesy.
• Map efficient delivery routes.
• Track and analyze delivery service quality using the Delivery Management System.
• Resolve delivery issues and provide effective solutions.
• Handle cash returned by drivers and maintain records.
• Inspect returned parts and cores for return to DC or manufacturer.
• Maintain the fleet and flag vehicle issues affecting service quality.

Skills

Customer service

Communication

Team player

Organization

Attention to detail

Education

High school diploma or equivalent

Job description

NAPA Auto Parts in Columbus, OH is seeking a Store Dispatcher to coordinate deliveries and support our fast-paced team. You will plan routes, ensure parts reach customers accurately and on time, and maintain fleet readiness.

Ideal candidates have a high school diploma, valid driver's license, and strong communication skills. This role is on-site at our store in Columbus, OH and offers opportunities to develop in a busy automotive supply operation.