Assistant Director, Student Records & Graduation

The Johns Hopkins University; Baltimore (MD); Hybrid; USD 49,000 - 86,000; Full time

Job summary

The Johns Hopkins University is seeking an Assistant Director of Student Records to oversee student record management for KSAS and WSE, including degree conferral, transcripts, and status changes. Responsibilities include liaising with schools and OUR, validating SIS data, and supporting commencement activities.

The role requires a Bachelor's degree and 3 years of related experience in higher education. Supervisory duties and knowledge of FERPA are preferred; hybrid work is available on the

Qualifications

• Bachelor's Degree required; three years of related experience in higher education administrative services or equivalent.
• Experience with student information systems and FERPA compliance preferred.
• Strong interpersonal, organizational and communication skills; attention to detail essential.

Responsibilities

• Oversee degree conferral, transcripts, and student status management for KSAS and WSE.
• Coordinate with KSAS/WSE advising offices and OUR to manage diploma orders and graduation materials.
• Validate SIS data for correct degree postings and credential records.
• Lead graduation clearance processes and compile ad hoc reports for external offices.
• Serve as point of contact for diploma distribution, commencement, and student inquiries.
• Supervise three direct reports and support mass communications to students.

Skills

MS Office Suite

Customer service

Detail orientation

FERPA knowledge

Communication skills

Education

Bachelor's Degree

Tools

OnBase

Job description

The Johns Hopkins University is seeking an Assistant Director of Student Records to oversee student record management for KSAS and WSE, including degree conferral, transcripts, and status changes. Responsibilities include liaising with schools and OUR, validating SIS data, and supporting commencement activities.

The role requires a Bachelor's degree and 3 years of related experience in higher education. Supervisory duties and knowledge of FERPA are preferred; hybrid work is available on the